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IT Creations Support Portal

Warranties & Returns

How do I submit an RMA request?
To submit an RMA request for damaged/broken parts or components, please fill out the RMA request form found by clicking here.
Thu, 20 Jul, 2023 at 4:11 AM
What is your Return Policy?
Return Policy We make every effort to ensure your purchase is delivered on time and in good working condition. In the event a system or component yo...
Thu, 20 Jul, 2023 at 4:04 AM
What do I do if a part was damaged during shipping?
Products received from IT Creations should be inspected upon delivery to ensure there is no damage as a result of shipping. If products are found to...
Wed, 17 Aug, 2016 at 12:19 PM
Are my purchases protected by warranty?
We have a 30-Day Standard Warranty on most parts and components, as well as a 5-Year Standard Warranty for most refurbished servers and workstations. ...
Thu, 20 Jul, 2023 at 4:15 AM